Frequently Asked Questions

Everything you need to know about shopping at Louis C.K.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your package ships, a second email will be sent containing your tracking number so you can monitor its progress.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by destination but generally range from 10-21 business days.

What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact. Please note that certain digital or final sale items may be ineligible for return.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location and the weight of the items.

How can I contact customer support?

You can reach our support team by emailing [email protected]. We aim to respond to all inquiries within 24-48 business hours.